COMICS
MODIFICATIONS
To help ensure your comic is just as you’d like it, we offer a full preview of your book as you create it, allowing you to check each of the details you’ve entered, and make sure the comic is a perfect fit for the reader you have in mind.
As such, modifications to personalization details cannot be accommodated once an order has been placed.
CANCELLATION
Condition A: Failure to deliver within 40 Days
In the event that we are unable to deliver your order within 40 days from the date of purchase, you have the option to cancel the order. We will reimburse all payments made, including initial and re-delivery charges (if applicable), pertaining to the order in question.
Each of our comics is printed on demand, tailored specifically to you and your intended reader. Consequently, we regret that we cannot accept cancellations under any other circumstances once an order has been confirmed.
REPLACEMENT
Condition B: Product(s) arrived damaged, defective, or faulty
Condition C: Discrepancies between received and ordered comic(s)
We take full responsibility for circumstances B and C within 10 days of the order's arrival. In such cases, we will promptly dispatch a complimentary replacement for the affected products and cover any re-delivery charges incurred.
Condition D: Wrong comic has been shipped due to incorrectly entered personalization details
Condition E: Non-delivery due to incorrect shipping address provided
For orders falling under conditions D and E, we offer a replacement at a 40% discount compared to the listed price of the affected products.
REFUNDS
Condition A: Failure to deliver within 40 Days
Should your order be cancelled under Condition A, you are entitled to a full refund of the purchase amount.
Please note that it may take up to 7 working days for the refunded amount to reflect in your bank account once initiated.
Regrettably, refunds cannot be processed under any other circumstances.