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COMICS

MODIFICATIONS

To help ensure your comic is just as you’d like it, we offer a full preview of your book as you create it, allowing you to check each of the details you’ve entered, and make sure the comic is a perfect fit for the reader you have in mind.

As such, modifications to personalization details cannot be accommodated once an order has been placed.

CANCELLATION

Condition A: Failure to deliver within 40 Days

In the event that we are unable to deliver your order within 40 days from the date of purchase, you have the option to cancel the order. We will reimburse all payments made, including initial and re-delivery charges (if applicable), pertaining to the order in question.

Each of our comics is printed on demand, tailored specifically to you and your intended reader. Consequently, we regret that we cannot accept cancellations under any other circumstances once an order has been confirmed.

REPLACEMENT

Condition B: Product(s) arrived damaged, defective, or faulty

Condition C: Discrepancies between received and ordered comic(s)

We take full responsibility for circumstances B and C within 10 days of the order's arrival. In such cases, we will promptly dispatch a complimentary replacement for the affected products and cover any re-delivery charges incurred.

Condition D: Wrong comic has been shipped due to incorrectly entered personalization details

Condition E: Non-delivery due to incorrect shipping address provided

For orders falling under conditions D and E, we offer a replacement at a 40% discount compared to the listed price of the affected products.

REFUNDS

Condition A: Failure to deliver within 40 Days

Should your order be cancelled under Condition A, you are entitled to a full refund of the purchase amount.

Please note that it may take up to 7 working days for the refunded amount to reflect in your bank account once initiated.

Regrettably, refunds cannot be processed under any other circumstances.

PORTRAITS

MODIFICATIONS

You have the flexibility to adjust any personalization details provided within 12 hours of placing your order.

Details that can be modified:

  • Uploaded Image(s)
  • Text entered in the forms
  • Responses to any of other personalization questions

If 12 hours have elapsed, modifications to order details will be subject to our approval.

After the initial proof is sent, we offer unlimited edits until you're satisfied. Unlimited revisions pertain to minor changes to the artwork.

Aspects that can be modified for an additional fee:

  • Upgrading from a Normal Canvas to a Framed Canvas.
  • Change in artwork style
  • Addition of extra people/pets to be illustrated

Condition F: Artwork has been sent for printing 3 days (or) 72 hours after the initial proof has been sent, in the event of no response from your side.

If an order falls under condition F, further modifications will not be possible.

CANCELLATIONS

Condition A: Failure to deliver within 40 Days

Condition G: Artwork not initiated within 5 working days

Condition H: Uploaded images deemed unsuitable and the inability to re-upload suitable images

Orders can be cancelled under conditions A and F, with full reimbursement of all payments made, including initial and re-delivery charges (if applicable).

Under condition G, we reserve the right to cancel the order.

Cancellation is not possible under any other circumstances, including condition F.

REPLACEMENT

Condition B: Product(s) arrived damaged, crashed, or faulty

Condition I: Discrepancies between received and approved artwork(s)

We take full responsibility for circumstances B and C within 10 days of the order's arrival. In such cases, we will promptly dispatch a complimentary replacement for the affected products and cover any re-delivery charges incurred.

Condition E: Non-delivery due to incorrect shipping address provided

For orders falling under condition E, we offer a replacement at a 40% discount compared to the listed price of the affected products.

REFUNDS

Condition A: Failure to deliver within 40 Days

Condition G: Artwork not initiated within 5 working days

Condition H: Uploaded images deemed unsuitable and the inability to re-upload suitable images

If an order is subject to conditions A, G, and F, you are entitled to a full refund.

Upon refund initiation, please allow up to 7 working days for the refunded amount to reflect in your bank account.

Refunds cannot be processed under any other circumstances.